Privacy Policy

Effective Date: 07.03.2026

This Privacy Policy explains how USI Remodeling (“USI,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit https://www.usiremodeling.com/ (the “Website”) or contact us for remodeling services.

By using this Website, you agree to the terms of this Privacy Policy.

1) Information We Collect

We may collect information in the following ways:

A. Information you provide to us

When you fill out a form, request a consultation, call/text us, or otherwise contact us, you may provide:

  • Name
  • Phone number
  • Email address
  • Project address (or general location)
  • Details about your remodeling project (kitchen, bathroom, whole-home, scope, budget range, timelines, photos you share, etc.)
  • Any other information you choose to share

B. Information collected automatically

When you use the Website, we (and our service providers) may automatically collect:

  • IP address and general location (city/state)
  • Device type, browser type, operating system
  • Pages viewed, links clicked, time spent on pages, referring/exit pages
  • Approximate geolocation derived from IP
  • Cookie and similar tracking data (see Section 4)

2) How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and schedule consultations
  • Provide estimates, proposals, and remodeling services
  • Communicate with you by phone, email, or text about your project
  • Improve our Website, services, and customer experience
  • Maintain the security and integrity of our Website
  • Comply with legal obligations and enforce our policies

3) How We Share Your Information

We do not sell your personal information.

We may share information in limited situations, including:

  • Service providers who help us operate the Website or run our business (e.g., website hosting, analytics, CRM tools, scheduling tools, marketing tools)
  • Contractors/subcontractors as needed to evaluate or perform remodeling work (only as necessary and appropriate)
  • Legal and safety reasons if required by law, subpoena, court order, or to protect rights, safety, and prevent fraud or abuse
  • Business transfers if we are involved in a merger, acquisition, financing, or sale of assets (information may be transferred as part of that transaction)

4) Cookies, Analytics, and Similar Technologies

Our Website may use cookies and similar technologies (like pixels/tags) to:

  • Remember preferences and improve site functionality
  • Understand site traffic and usage patterns
  • Measure marketing performance

Your choices:

You can usually modify your browser settings to decline cookies or alert you when cookies are being used. If you disable cookies, some Website features may not function properly.

5) “Do Not Track” Signals

Some browsers offer “Do Not Track” (“DNT”) signals. Because there is not yet a consistent industry standard for responding to DNT signals, we may not respond to DNT signals at this time.

6) Text Messages and Phone Communications (SMS/Calls)

If you provide your phone number, you may receive calls or text messages from us related to your inquiry, consultation scheduling, project updates, and customer service.

  • Consent: By providing your phone number, you authorize us to contact you at that number regarding your request.
  • Opt-out (texts): You can stop receiving text messages by replying “STOP” to any text message (if applicable) or by contacting us using the information in Section 11.
  • Rates: Message and data rates may apply depending on your mobile carrier.
  • No sale of SMS consent: SMS opt-in consent is not sold or shared with third parties for marketing purposes.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no website, transmission, or storage system can be guaranteed to be 100% secure.

8) Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your requests
  • Provide services and maintain our relationship with you
  • Comply with legal, accounting, and operational requirements
    You may request deletion as described in Section 10, subject to legal and business requirements.

9) Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

10) Your Privacy Rights and Choices

Depending on where you live, you may have rights to request:

  • Access to certain personal information we may have about you
  • Correction of inaccurate information
  • Deletion of certain information (subject to exceptions)

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

11) Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

USI Remodeling (USI Design & Remodeling)

Website: https://www.usiremodeling.com/

Phone: 972-206-0750 or 817-319-1892

Email: info@usiremodeling.com

Mailing Address: 1560 E Southlake Blvd, Suite 100 Southlake, TX 76092

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after changes are posted indicates your acceptance of the updated policy.

Note: This is website content and not legal advice. If you want, share the email and mailing address you’d like displayed, plus whether you use Google Analytics/Meta Pixel or any CRM (e.g., HubSpot), and I’ll tailor the cookies/analytics and sharing language to match your exact setup.